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TfL’s online Cycle Skills course


Accessibility statement for Transport for London’s online Cycle Skills course

This accessibility statement applies to the learning management system (LMS) and online modules hosted on the LMS with the domain name of www.cycle-skillsonline.tfl.gov.uk. 

This website is run by Walkgrove Limited on behalf of Transport for London. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • you may not be able to navigate some areas of the website using speech recognition software
  • you cannot modify the line height or spacing of text

Feedback and contact information

To provide accessible content to as many people as possible, a text-only version of the modules is available. To request a copy, please contact:

We’ll respond to you within seven days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact us by email [email protected]

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint contact the Equality Advisory and Support Service (EASS).


Technical information about this website’s accessibility

Transport for London is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the exemptions listed below:

  • you may not be able to navigate some areas of the website using speech recognition software
  • you cannot modify the line height or spacing of text


Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

You may not be able to navigate some areas of the website using speech recognition software.

You cannot modify the line height or spacing of text. This fails WCAG 2.1 success criterion 1.4.12.

To address these issues, a text-only version of the learning content is available on request.


Preparation of this accessibility statement

This statement was prepared on 30 June 2020. It was last reviewed on 30 June 2020.

This website was last tested on 30 June 2020. The test was carried out by Walkgrove Limited.

All web pages were tested.